Frequently asked questions

ABOUT ZIKR

1.What is Zikr?
Zikr means discussion, mention, or remembrance. It is a homegrown ittar brand focused on quality, innovation, and sustainability, celebrating individuality and self-expression.

2. Who founded Zikr?
Zikr was founded by Dea Srivastava, who brings over a decade of experience in marketing, community building, and strategy.

3. When was Zikr launched?
May 2024.

4. Is Zikr a sustainable brand?
Yes. Our products are vegan, cruelty-free, and packaged responsibly with minimal plastic use. We actively promote reuse and eco-conscious practices.

ABOUT ITTARS

1.What are ittars?
Ittars are natural, oil-based fragrances derived from flowers, herbs, spices, and other botanical sources.

2. Are attar and ittar the same?
Yes, both terms are used interchangeably.

3. How are ittars different from perfumes?
Perfumes contain alcohol, while ittars are oil-based and alcohol-free.

4. How are ittars made?
Artisans extract them using traditional methods like steam or hydro distillation, then age them in base oils like sandalwood.

5. What ingredients are used?
We use natural materials like flowers, herbs, spices, and sometimes baked earth, distilling them using traditional techniques.

PRODUCT & USAGE

1.How long does the fragrance last?
Typically lasts throughout the day, depending on skin type and environment.

2. How do I apply ittars?
Apply a small amount on pulse points like wrists, neck, or behind ears.

3.Where should I apply ittars?
Behind ears, base of throat, wrists, inner elbows, and behind knees.

4. Are your products roll-on or spray?
All products are roll-on.

5. Are ittars skin-friendly?
Yes, they are free from harmful chemicals. However, we recommend a patch test before regular use.

6. How should I store ittars?
For best results, store in a cool, dark place away from sunlight, and always keep bottles tightly closed.

7.Do ittars expire?
Fortunately, ittars don't have a fixed expiration date, thanks to their natural oil-based composition.

BUYING & AVAILABILITY

1.How many fragrances do you offer?
Currently, seven.

2. Do you have fragrances for men?
Our fragrances are gender-neutral. That said, Jashn, Kashish, and Karma are particularly popular among men.

3. Where can I buy Zikrr products?
On our website and platforms like Amazon, Flipkart, Myntra, Etsy, and Lazada.

ORDERS & SHIPPING

1.What is the delivery time?
2–4 days within India, 2–3 weeks internationally.

2. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email.

3. Are taxes included in the price?
Yes, all prices are inclusive of taxes and shipping, so there are no hidden charges at checkout.